Contact Us & FAQs

Yes, your form of payment selection will be charged promptly. For security purposes, we do not store payment information.

Unfortunately once an order has been submitted, we cannot make changes or cancel it, with the exception towards pre-order items. To cancel a pre-order item, please email us at info@evoathletica.com with your order number and we will handle the request accordingly.

For stock items, order processing time is within 2 business days upon email confirmation of order acknowledgement, before it ships. Shipping times vary and are dependent upon location. Please reference to our Shipping Policy page for details.

Included in our service and upon shipping of your order, an email with tracking information will be sent to you. At times emails maybe redirected into your spam or promotions folders, please be sure to check these as well. Kindly note that updated tracking information from carriers can take up to a few days to post, if your order is taking longer than the usual processing time, please contact us with your order number at info@evoathletica.com and we will be glad to assist.

We currently ship within Canada only, with a desire to expand and service beyond our country. Please visit our Shipping Policy page for updated details.

One of our missions is to provide you with best-in-class customer support, and satisfaction towards your purchases. Upon delivery of your order, if desire you may initiate a return/exchange request within 14 days by emailing us at info@evoathletica.com, for complete details please visit our Refund Policy page.

Thank you very much for your interest in the EVO Athletica line of products, currently EVOAthletica.com serves as the exclusive online store. With your continuous support and demands from the community, we are hoping to make our presence at a nearby retailer of yours very soon. Please check out the News page for our latest updates and excitements!